Interface TechSupport1MBean

All Known Subinterfaces:
TechSupportMBean

@Deprecated public interface TechSupport1MBean
Deprecated.
Use TechSupport2MBean instead.
Provides operation(s) to send data and files to PTC technical support.

This MBean interface is provided for backwards compatibility reasons only and generally should not be used. It provides operations for e-mailing data to technical support. The e-mail data transfer mechanism has a number of limitations as compared to that used by the operations provided by the newer TechSupport2MBean interface.

Supported API: true

Extendable: true

  • Method Details

    • getEmailAddress

      @Deprecated String getEmailAddress()
      Deprecated.
      E-mail address of PTC technical support

      Supported API: true
    • getMaxAgeInDaysOfLogsToEmail

      @Deprecated int getMaxAgeInDaysOfLogsToEmail()
      Deprecated.
      Synonym for MaxAgeInDaysOfLogsToSend

      Supported API: true
    • setMaxAgeInDaysOfLogsToEmail

      @Deprecated void setMaxAgeInDaysOfLogsToEmail(int maxAgeInDaysOfLogsToEmail)
      Deprecated.
      Synonym for MaxAgeInDaysOfLogsToSend

      Supported API: true
    • emailFilesToSupport

      @Deprecated @MBeanOperationImpact(0) void emailFilesToSupport(long callNumber) throws Exception
      Deprecated.
      E-mail JMX management bean (MBean) data and registered log directories to PTC technical support for all nodes in the cluster -- and with no additional e-mail recipients.

      Supported API: true
      Parameters:
      callNumber - Number of PTC technical support call this data is related to (without the leading "C")
      Throws:
      Exception
    • emailFilesToSupport

      @Deprecated @MBeanOperationImpact(0) void emailFilesToSupport(long callNumber, String additionalRecipients, boolean mailMBeans, boolean mailLogDirs, boolean forFullCluster) throws Exception
      Deprecated.
      E-mail JMX management bean (MBean) data and/or registered log directories to PTC technical support.

      Supported API: true
      Parameters:
      callNumber - Number of PTC technical support call this data is related to (without the leading "C")
      additionalRecipients - E-mail addresses (or e-mail list) to send to in addition to PTC technical support
      mailMBeans - Whether JMX management bean (MBean) data dumps should be generated and e-mailed
      mailLogDirs - Whether registered logs directories should be e-mailed
      forFullCluster - Whether e-mail operation should be performed for each node in the cluster
      Throws:
      Exception